Booking and Internal Rules of Regulation
Registering at the hotel:: to register at the hotel, each legal adult staying at the accommodation should provide a valid passport or ID card and fill out a registration form. Children under the age of 18 must be under the supervision of an adult.
Time of arrival:: from 15:00 till 20:00; Check-out time:: until 12.00
Parking: hotel guests have access to free parking in the hotel yard. Each apartment has a designated spot for 1 car.
Internet: all guests have access to free wireless internet on the hotel grounds.
Smoking: Smoking is strictly prohibited inside Hotel Gothards apartments (including electronic cigarettes and IQOS). Penalty for non-compliance with this rule is a 200EUR fine per person.
Pets: the hotel does not allow pets.
Personal data processing and video surveillance: SIA Business Factory as the owner of Hotel Gothards, in accordance with personal data protection requirements, has the right to process the following personal data:
- Video surveillance is recorded in the hotel territory. The footage is used for the prevention or detection of criminal offences related to the Protection of the property of SIA Business Factory and hotel guests and the vital interests of individuals, including life and health protection. Manager – SIA Business Factory structural unit Hotel Gothards, address: Jaunsaimnieku 1C, Kuldīga, LV-3301. Contact information: +371 27398983; firstname.lastname@example.org.
- Personal data is submitted in guest registration forms. The data is processed with the aim of ensuring hotel service, keeping hotel records, receiving payments from guests for the use of services, and the preparation of reports and statistics.
- Klientam ir tiesības iepazīties ar saviem personas datiem, kā arī tā tiesībām pie viesnīcas administrācijas pēc adreses: Jaunsaimnieku ielā 1C, Kuldīgā, LV-3301 vai arī sūtot pieprasījuma e-pastu uz email@example.com.
- The client has the right to get acquainted with their personal data, as well as their rights with the hotel administration located in Jaunsaimnieku street 1C, Kuldīga, LV-3301 or by sending a request to firstname.lastname@example.org.
Hotel Gothards administration does not take responsibility for guests' personal belongings. It is free for guests to use individual safes (in rooms).
It is forbidden to burn candles in the rooms without prior agreement (as well as to leave burning candles unattended). It is forbidden to bring and store flammable objects and substances in the hotel.
It is forbidden to damage and move the inventory, furniture, and belongings of Hotel Gothards. It is also prohibited to move indoors furniture outside the room. In case of damage to the inventory, furniture or belongings, the hotel administration alone determines the amount of compensation. Damaged (i.e. scratched) appliances, furniture, household appliances or hotel inventory repair or cleaning services (wet beds, blankets, etc.) are determined after the actual repair and cleaning price list. The proof of damage is recorded by drawing up a deed, which is accompanied by photos showing the evidence of the damage.
Disturbing the peace of other guests with loud or inappropriate behavior is prohibited in the hotel. The hotel and its territory have special quiet hours from 11:00 p.m. to 6:00 a.m.
For security reasons, visitors are not allowed to stay in the hotel after 23:00. The guest has full responsibility for the actions of their visitors.
The administration of Hotel Gothards has the right to stop the provision of services and order to vacate the hotel premises and territory if the hotel guests do not follow the generally accepted norms of behaviour, the instructions of the hotel administration or if their actions disturb the peace of other guests.
The hotel staff has the right to refuse to serve a customer who is under heavy influence of alcohol. In this case money for reserved and paid services is not returned.
The hotel administration holds the right to refuse services for non-compliance with the Internal Rules stated in this document without returning the money paid for the room and the security deposit.
The company does not take responsibility for damages, and losses, caused by accidents or other reasons. The company does not take responsibility for injuries caused by hotel guest's negligence, lack of due care, or sloppiness as a result of non-compliance, incl. as a result of not following the instructions of the service personnel.